Ride-sharing and technology company Lyft (LYFT has pulled all of its on-demand electric bicycles in New York, Washington D.C. and the San Francisco Bay area from service after some riders reported issues with the brakes.
“We recently received a small number of reports from riders who experienced stronger than expected braking force on the front wheel. Out of an abundance of caution, we are proactively removing the pedal-assist bikes from service for the time being,” the company said in a blog post.
About 3,000 bikes will be pulled from service and will be replaced with regular bicycles. Altogether Lyft operates about 20,000 bikes in those three cities, with a mix of electric and regular models.
“After a small number of reports and out of an abundance of caution, we are proactively pausing our electric bikes from service in three markets. Safety always comes first,” Lyft spokeswoman Julie Wood told CNN on Sunday.
A new public company, reporting for civic duty. Find out why at https://t.co/3yQ49pt4sY pic.twitter.com/Wnj4KEFHkz
— Lyft (@lyft) March 29, 2019
The company said it has been “hard at work on a new pedal-assist bike,” and the model will be rolled out soon.
Lyft went public on March 29. The stock was down 1.89% at $58.76 in early trading on Monday after closing Friday at $59.90.